Fortune 500

Clients

Global Presence

US China and Hongkong

Thermoset /Thermoplastic Injection Molding|                

Fortune 500

Clients

Global Presence

US China and Hongkong

Customer Feedback

Please help us to serve you better by completing this survey. It should take around 5 minutes to complete.

Company Name*:
Address:
Contact Name:
Phone:
Fax:
Email Address:

Please select the appropriate bubble for each service that Pioneer Plastics provides to your company.
If the question does not pertain to you, or you are not personally involved with that aspect of the service, please select “N/A” (not applicable).

    Program Management/Engineering:

    (Provides weekly program support, reports, update on program status, etc.)

    Responsiveness/follow-up:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Resolution of questions/issues:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Organization of program/project:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Performance with timelineVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Overall satisfaction with management of the programVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A

    Customer Service:

    (Provides overall support and communication on orders and shipments)

    Frequency of contact:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Responsiveness/follow-up :Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Quality of product:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    On-Time delivery:Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Overall satisfaction with customer serviceVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Overall pricing of product/servicesVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
    Overall performance of product and servicesVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A

    Global Manufacturing:

    Pioneer Plastics has a China molding facility that is ISO:9001 and now ISO 13485 certified. What specific/additional capabilities will allow Pioneer to meet your business requirements?

    Pioneer Plastics provides the following solutions, please let us know what additional capabilities should Pioneer provide in order to meet your business requirements
    - Product design, DFM, 3D Tool Design & Mold Flow capabilities
    - In-house tool build and repair capabilities
    - Thermoplastic Injection molding (US & CN), 40T to 700T, clean room molding
    - Thermoset compression & injection molding, 100T to 400T
    - Insert molding/over-molding
    - Assembly, kitting, and decoration

    Comments/Suggestions for Improvement:

    Thank you very much for your participation in this survey. We thank you for your time.

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